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We Understand That a Lack Of Knowledge Keeps You From Taking Care Of Your Pet Properly.

We've been helping pet owners like you for over 20 years To Take Care Of Their Furry Friends.

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the App

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Video Consult

Schedule a

Follow-Up

Have a Happy &

Healthy Pet

Hear What Our Customers Are Saying

What Our Clients

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"Dr. Azza helped me understand my pet's needs and answered all of my questions clearly, bringing me peace of mind with the health of my pet. Going to Pet Harmony gave me with the best experience I've had with any online pet care!"

Mona

★ ★ ★ ★ ★

"Setting up the consultation for my cat on their website was easy and took me no time at all. The appointment availability matched my schedule perfectly and the veterinarian who I spoke with was beyond helpful!"

Jane

★ ★ ★ ★ ★

"My dog has a lot of anxiety when it's at the vet, as a result I always dreaded taking her to vet appointments. Pet Harmony's video consultations eliminated my dog's anxiety from the unnecessary visits to the vet and made it easy to stay on-top of her health needs."

John

★ ★ ★ ★ ★

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Pet Resources

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A Comprehensive Guide to Veterinary Telemedicine: Enhancing Pet Care from Afar

February 16, 20243 min read

In an era where convenience and accessibility reign supreme, veterinary telemedicine emerges as a game-changer in pet healthcare. As technology continues to advance, so too does our ability to care for our furry companions remotely. From routine check-ups to addressing urgent concerns, veterinary telemedicine offers a wide array of services tailored to meet the diverse needs of pet owners. Let's delve into everything you need to know about this innovative approach to veterinary care.

1. What is Veterinary Telemedicine? Veterinary telemedicine involves the remote delivery of veterinary medical services, consultations, and advice using telecommunications technology. This can include video calls, phone consultations, emails, and even text messages. Through telemedicine, pet owners can connect with licensed veterinarians from anywhere, eliminating the need for in-person visits in certain situations.

2. Services Offered

The scope of veterinary telemedicine encompasses a variety of services, including:

  • Medical Consultations: Virtual appointments allow pet owners to seek expert advice on a wide range of issues, from minor health concerns to chronic conditions.

  • Behavioral Counseling: Telemedicine enables pet owners to address behavioral issues such as anxiety, aggression, or inappropriate elimination through remote consultations with veterinary behaviorists.

  • Nutritional Guidance: Veterinarians can provide personalized dietary recommendations and nutritional counseling based on a pet's age, breed, health status, and dietary preferences.

  • Follow-up Care: Telemedicine facilitates post-treatment follow-up appointments, allowing veterinarians to monitor a pet's progress and adjust treatment plans as needed.

  • Emergency Triage: While telemedicine is not a substitute for emergency veterinary care, it can serve as an initial point of contact for assessing urgent situations and determining the appropriate course of action.

3. Benefits of Veterinary Telemedicine

  • Convenience: Telemedicine eliminates the need for travel and reduces wait times, enabling pet owners to access veterinary care from the comfort of their homes.

  • Accessibility: Telemedicine extends veterinary services to pet owners in remote areas or those with limited mobility, ensuring equitable access to care for all pets.

  • Cost-Effective: Virtual consultations are often more affordable than in-person visits, making veterinary care more accessible to pet owners on a budget.

  • Stress Reduction: For pets who experience anxiety or fear during vet visits, telemedicine offers a less stressful alternative, allowing them to remain in familiar surroundings.

  • Timely Intervention: Telemedicine enables pet owners to seek timely advice for minor health concerns before they escalate into more serious issues, potentially saving time, money, and discomfort for both pets and owners.

4. Ethical and Legal Considerations: While veterinary telemedicine offers numerous benefits, it's essential to navigate this landscape ethically and responsibly. Key considerations include:

  • Establishing a Valid Veterinary-Client-Patient Relationship (VCPR): In most jurisdictions, veterinarians are required to establish a VCPR before providing telemedicine services. This typically involves an initial in-person examination to assess the pet's health status and establish rapport with the owner.

  • Compliance with Regulations: Veterinarians must adhere to local, state/provincial, and national regulations governing the practice of telemedicine, including licensing requirements, record-keeping, and prescription management.

  • Setting Boundaries: Clear communication is essential to ensure that pet owners understand the limitations of telemedicine and when in-person veterinary care is necessary.

5. Choosing a Telemedicine Provider: When selecting a telemedicine provider for your pet, consider the following factors:

  • Credentials and Experience: Choose a provider who is licensed and experienced in veterinary medicine, preferably with specific expertise in telemedicine.

  • Technology and Security: Ensure that the telemedicine platform used by the provider is secure, user-friendly, and compliant with privacy regulations such as HIPAA (Health Insurance Portability and Accountability Act).

  • Availability: Look for a provider who offers flexible appointment scheduling and timely responses to inquiries.

  • Cost and Payment Options: Understand the fees associated with telemedicine services and explore payment options, including insurance coverage or payment plans.

Veterinary telemedicine offers a convenient, accessible, and cost-effective way to care for your beloved pets. By leveraging technology responsibly and collaborating with licensed professionals, pet owners can enhance their pets' well-being from afar while ensuring compliance with ethical and legal standards. As telemedicine continues to evolve, it promises to revolutionize the way we approach pet healthcare, making quality veterinary care more accessible to all.

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Get 24/7 Access Expert Care So You and Your Pet Can Stay Happy and Healthy

Most pet owners get stressed out when they're unsure if their pet's need medical care.

At Pet Harmony, we know that you want to get immediate answers to their questions. In order to do that, you need to have 24/7 access to expert advice and care. The problem is a lack of knowledge and trustworthy information on the internet which makes you feel overwhelmed.

We believe that not being able to take care of your pet without accurate information is just plain wrong. We understand that booking your appointment can be a headache, which is why we've been helping pet owners and veterinarians just like you for over 20 years.

Here's how we do it:

1. Get the App

2. Schedule a Video Consult

3. Schedule a Follow-Up

4. Have a Happy & Healthy Pet

So schedule a consult today so you can stop stressing and have a happy and healthy pet instead!

What Are My Options?

Option 1

You could avoid making the trip to the vet's office due to the unknown costs that could put your pets at risk.

Option 2

You could try to research on your own about your pet's symptoms on the internet

(this works for people who have strong background in veterinary medicine)

Option 3

You could schedule a consult and we'll help you get in touch with a veterinarian so you can get back to giving your pet the care they deserve.

Meet Dr. Azza Diasti-Kennedy

Founder, CEO & CVO

An experienced Doctor of Veterinary Medicine with over 20 years in the industry. An entrepreneur specialized in business transformation. Business women who built a state-of-the-art veterinary hospital accredited by the American Animal Hospital for Excellence in Veterinary Medicine. Stakeholder in the PE group who acquired vet clinic. Investor in a Dental startup with over 100 locations. Board and Executive Committee member.

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